At Yioba Logistics, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this policy carefully to understand our views and practices regarding your personal data.
We may collect and process the following information:
Personal Identification Information: Name, phone number, email, address, and ID details (from both sender and receiver).
Transaction Information: Delivery requests, package details, payment data.
Technical Data: IP address, browser type, device information, and access times.
Location Information: If you enable location services on your device or app.
Cookies & Tracking Technologies: To improve user experience and site functionality.
We use the information we collect to:
Provide and manage pickup and delivery services.
Verify identity and prevent fraud.
Communicate with you about updates or customer support.
Improve and personalize your user experience.
Fulfill legal and regulatory obligations.
Yioba Logistics does not sell or rent your personal data. We may share your information with:
Service partners (e.g., riders, couriers, payment processors).
Legal or regulatory authorities, if required by law.
Technical providers (e.g., analytics, IT support), under strict data privacy agreements.
We retain your data only for as long as necessary for the purpose it was collected, unless a longer retention period is required by law.
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no internet-based service is 100% secure.
You have the right to:
Access and request a copy of your data.
Correct or update your data.
Request deletion of your data (subject to legal exceptions).
Withdraw consent at any time.
File a complaint with a data protection authority.
To exercise these rights, contact us at: privacy@yioba.com
We may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and gather analytics. You can modify your browser settings to disable cookies at any time.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:
Yioba Logistics
📧 Email: privacy@yioba.com
🌐 Website: https://yioba.com