Terms of Service

Terms of Service

Welcome to Yioba Logistics. By accessing or using our website, services, or mobile platforms, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.


1. Acceptance of Terms

By using Yioba Logistics, you agree to these Terms of Service, our Privacy Policy, and any additional terms applicable to specific services. If you do not agree, please do not use our services.


2. Services Provided

Yioba Logistics provides nationwide logistics services, including:

  • Package pickup and delivery

  • Same-day and next-day shipping

  • Last-mile delivery

  • Warehousing and fulfillment

  • Real-time tracking

We reserve the right to modify, suspend, or discontinue services at any time without notice.


3. User Responsibilities

As a user (sender or receiver), you agree to:

  • Provide accurate and complete delivery information

  • Ensure packages are safely and properly packed

  • Avoid sending prohibited or illegal items

  • Be available to receive deliveries at the agreed time and location

  • Comply with applicable laws and regulations


4. Payment Terms

All service charges must be paid in full before or at the point of service. We accept multiple payment methods. Yioba Logistics reserves the right to revise pricing at any time.


5. Delivery Terms

  • Delivery times are estimates and may vary due to traffic, weather, or unforeseen circumstances.

  • A valid ID may be required for package handoff.

  • Failed delivery attempts may incur additional charges.

  • Items deemed undeliverable after repeated attempts may be returned to the sender.


6. Liability

Yioba Logistics is not responsible for:

  • Damages caused by improper packaging by the sender

  • Delays due to incorrect address or recipient unavailability

  • Loss or damage from force majeure events

Our liability for lost or damaged items is limited and subject to investigation. Insurance options are available for high-value goods upon request.


7. Account Use (If Applicable)

If you create an account on our platform, you are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account.


8. Termination

We may suspend or terminate your access to our services at any time for violations of these terms or misuse of our platform.


9. Intellectual Property

All content on Yioba.com, including logos, text, images, and software, is the property of Yioba Logistics and protected by applicable intellectual property laws.


10. Changes to Terms

We may update these Terms of Service at any time. Changes will be posted on this page with the updated effective date. Continued use of our services constitutes acceptance of the revised terms.


11. Governing Law

These terms are governed by the laws of the Federal Republic of Nigeria. Any disputes arising from the use of our services shall be subject to the jurisdiction of Nigerian courts.


12. Contact Us

For questions or concerns about these Terms of Service, please contact:

Yioba Logistics
πŸ“§ Email: support@yioba.com
🌐 Website: https://yioba.com